Data & Privacy

a71 Privacy Policy

Your privacy matters to a71. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward — no legal jargon, no hidden clauses.

Last Updated: 1 January 2024
Data Encrypted

All data stored with AES-256 encryption

Never Sold

Your data is never sold to third parties

Your Control

Request access, correction, or deletion anytime

24/7 Support

Privacy queries answered around the clock

How a71 Protects Your Privacy

Six core commitments that define how a71 handles your personal information every single day.

End-to-End Data Encryption

Every piece of personal data you share with a71 — from your registration details to your payment information — is encrypted using industry-standard AES-256 encryption. Data in transit is protected by TLS. Your information is never stored in plain text.

Minimal Data Collection

a71 only collects the data that is genuinely necessary to operate your account, process payments, and comply with legal requirements. We don't collect data for the sake of it. If we don't need it, we don't ask for it.

No Third-Party Data Sales

a71 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. The only time your data is shared externally is when required by law or when necessary to process your payments through verified providers.

Strict Internal Access Controls

Access to player data within a71 is restricted on a need-to-know basis. Only staff members whose role requires access to specific data are permitted to view it. All internal data access is logged and audited regularly by the a71 compliance team.

Clear Data Retention Limits

a71 does not hold onto your data indefinitely. Account data is retained for as long as your account is active and for a defined period after closure to meet legal obligations. Once the retention period expires, your data is securely deleted from our systems.

Full Transparency, Always

This Privacy Policy is written in plain language so every a71 player can understand exactly what happens to their data. If anything changes, we update this page and notify players. There are no hidden data practices at a71 — what you read here is what we do.

1 Who We Are

a71 ("we", "us", "the Platform") operates the online gaming and sports betting platform accessible at a71.io. This Privacy Policy explains how a71 collects, uses, stores, and protects the personal data of players and visitors who interact with the a71 platform.

For the purposes of this policy, "personal data" means any information that can be used to identify you directly or indirectly — including your name, phone number, email address, payment details, and device identifiers.

This Privacy Policy applies to all a71 products and services, including the website, mobile app, games, and promotional communications. By using a71, you agree to the practices described here.

2 Data We Collect

a71 collects personal data in three main ways: information you provide directly, information generated by your use of the platform, and information received from third-party payment processors during transaction verification.

Data Category Examples When Collected
Registration Data Full name, date of birth, email address, phone number At account creation
Identity Verification National ID, passport copy, selfie photo During KYC verification
Payment Data bKash/Nagad/Rocket account number, transaction IDs On deposit or withdrawal
Device & Technical Data IP address, browser type, device model, OS version On every platform visit
Behavioural Data Games played, bet amounts, session duration, login times During active sessions
Communications Data Support chat logs, email correspondence When you contact a71 support

a71 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law and with your explicit consent.

3 How We Use Your Data

Every piece of data a71 collects has a specific, legitimate purpose. We do not use your data for anything beyond what is described below:

  • Account management: To create, maintain, and secure your a71 account, including password resets and login verification.
  • Payment processing: To verify deposits, process withdrawals, and prevent payment fraud on the a71 platform.
  • Identity verification (KYC): To confirm your age and identity as required by our compliance obligations before processing large withdrawals.
  • Fraud prevention: To detect and investigate suspicious account activity, bonus abuse, and potential money laundering.
  • Customer support: To respond to your queries, resolve disputes, and improve the quality of our support service.
  • Personalisation: To tailor game recommendations, bonus offers, and promotional communications to your preferences and activity on a71.
  • Responsible gaming: To monitor betting patterns and intervene where there are signs of problem gambling behaviour.
  • Legal compliance: To meet our obligations under applicable laws and respond to lawful requests from regulatory or law enforcement authorities.

a71 never uses your personal data to make automated decisions that have a significant legal or financial impact on you without human review.

4 Legal Basis for Processing

a71 processes your personal data on the following legal grounds:

  • Contractual necessity: Processing required to fulfil our obligations to you as an a71 account holder — including account management, payment processing, and game delivery.
  • Legal obligation: Processing required to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
  • Legitimate interests: Processing carried out for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your privacy rights.
  • Consent: Processing for marketing communications and optional personalisation features, where you have given explicit consent. You may withdraw consent at any time by contacting a71 support.

5 Cookies & Tracking

a71 uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your experience. Cookies are small text files stored on your device when you visit a71.io.

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
  • Analytics cookies: Used to understand how players navigate the a71 platform, which games are most popular, and where technical issues occur. This data is aggregated and anonymised.
  • Preference cookies: Store your language, display, and notification preferences so you don't have to reset them every visit.
  • Marketing cookies: Used only with your consent to track the effectiveness of a71 promotional campaigns. You can opt out of these at any time.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the a71 platform.

a71 does not use third-party advertising networks or allow external ad trackers on the platform. The only tracking on a71.io is operated directly by a71 for the purposes described above.

6 Data Sharing

a71 does not sell your personal data. We share data only in the following limited circumstances:

  • Payment processors: Your payment account details are shared with bKash, Nagad, or Rocket solely to process your deposit or withdrawal transaction. These providers have their own privacy policies and are bound by their own data protection obligations.
  • Identity verification providers: When KYC verification is required, your identity documents may be processed by a third-party verification service operating under strict confidentiality agreements with a71.
  • Law enforcement and regulators: a71 will disclose personal data to law enforcement agencies, regulatory bodies, or courts when required to do so by law or in response to a valid legal order.
  • Fraud prevention services: Anonymised or aggregated data may be shared with industry fraud prevention networks to protect the broader gaming community from known bad actors.

All third parties who receive data from a71 are contractually required to handle it securely, use it only for the specified purpose, and not retain it beyond what is necessary.

7 Data Retention

a71 retains your personal data for as long as your account is active and for a defined period after account closure. Specific retention periods are as follows:

  • Account and registration data: Retained for the lifetime of your account plus 5 years after closure, to meet legal and compliance obligations.
  • Transaction records: Retained for 7 years from the date of the transaction in accordance with financial record-keeping requirements.
  • Identity verification documents: Retained for 5 years after account closure or the completion of the last transaction, whichever is later.
  • Support communications: Retained for 2 years from the date of the last interaction.
  • Behavioural and session data: Retained for 12 months on a rolling basis for responsible gaming monitoring purposes.

Once the applicable retention period expires, your data is securely and permanently deleted from a71's systems. You may request early deletion of certain data types — see Section 8 for your rights in this regard.

8 Your Rights

As an a71 player, you have the following rights over your personal data. To exercise any of these rights, contact a71 support at [email protected] with the subject line "Data Rights Request".

Right of Access

Request a copy of all personal data a71 holds about you. We will respond within 30 days.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal data held on your a71 account.

Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.

Right to Restrict Processing

Ask a71 to pause processing of your data while a dispute or correction request is being resolved.

Right to Data Portability

Receive your personal data in a structured, machine-readable format so you can transfer it to another service.

Right to Object

Object to a71 processing your data for marketing or profiling purposes. We will stop immediately upon receiving your request.

a71 will respond to all data rights requests within 30 calendar days. In complex cases, this may be extended by a further 30 days, and you will be notified of the extension in writing.

9 Data Security

a71 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, or disclosure:

  • AES-256 encryption for all stored personal data
  • TLS encryption for all data transmitted between your device and a71 servers
  • Two-factor authentication available for all a71 accounts
  • Regular penetration testing and security audits of the a71 platform
  • Role-based access controls limiting internal data access to authorised staff only
  • Automated intrusion detection systems monitoring for suspicious activity 24/7
  • Secure data centres with physical access controls and redundant backup systems

In the event of a data breach that is likely to affect your rights or freedoms, a71 will notify you without undue delay and provide details of the breach, the data affected, and the steps we are taking to address it.

If you suspect your a71 account has been compromised, contact support immediately via live chat. We can lock your account within minutes to prevent unauthorised access.

10 Children's Privacy

a71 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe your child has registered on a71, please contact us immediately at [email protected]. We will close the account and delete all associated data without delay.

a71 uses age verification checks during registration and may request identity documents to confirm a player's age before processing withdrawals. Any account found to belong to a minor will be permanently closed and all funds forfeited in accordance with our Terms and Conditions.

11 Changes to This Policy

a71 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the "Last Updated" date at the top of this page will be revised.

For significant changes that affect how we use your data, a71 will notify you via email or an in-platform notification at least 14 days before the changes take effect. Continued use of a71 after the effective date of any update constitutes your acceptance of the revised Privacy Policy.

We recommend bookmarking this page and reviewing it periodically. If you have questions about any change, contact a71 support before the effective date and we will explain the impact in plain language.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to raise a privacy concern, please get in touch with the a71 privacy team through any of the following channels:

  • Email: [email protected] — use subject line "Privacy Query" for fastest routing
  • Live Chat: Available 24/7 from within your a71 account after logging in
  • FAQ: Visit the FAQ page for answers to common privacy questions

a71 aims to respond to all privacy-related queries within 5 business days. Data rights requests will be acknowledged within 72 hours and fully resolved within 30 calendar days.

Our support team is real people — not bots. When you reach out about a privacy concern, a trained member of the a71 compliance team will personally review and respond to your request.

Join a71 Today

Your Data Is Safe — Now Start Playing on a71

a71 is built on trust. Your personal data is protected, your payments are secure, and your privacy is respected. Create your account today and experience Bangladesh's most trusted gaming platform.

18+ only  |  Play responsibly  |  Responsible Gaming Policy  |  Terms & Conditions